After App is added successfully> Click on Single Sign-on Step 5. After a SaaS Security administrator logs in successfully, We have imported the SAML Metadata XML into SAML identity provider in PA. Authentication Failed Please contact the administrator for further assistance Error code: -1 When I go to GP. July 17, 2019, this topic does not apply to you and the SaaS Security on SaaS Security. This topic describes how to configure OneLogin to provide SSO for Palo Alto Networks using SAML. On the Palo Alto Networks Firewall's Admin UI, select Device, and then select Admin Roles. Restarting firewalls and Panorama eliminates any unauthorized sessions on the web interface. In the Profile Name box, provide a name (for example, AzureAD Admin UI). Any advice/suggestions on what to do here? Obtain the IDP certificate from the Identity Provider This issue cannot be exploited if the 'Validate Identity Provider Certificate' option is enabled in the SAML Identity Provider Server Profile. I get authentic on my phone and I approve it then I get this error on browser. Refer to this article for configuring Authentication override cookies: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXy. Is the SAML setup different on Gateways to Portal/Gateway device? When I go to GP. Until an upgrade can be performed, applying both these mitigations (a) and (b) eliminates the configuration required for exposure to this vulnerability: (a) Ensure that the 'Identity Provider Certificate' is configured. Configuration Steps In Okta, select the General tab for the Palo Alto Networks - GlobalProtect app, then click Edit: Enter [your-base-url] into the Base URL field. To deploy push, phone call, or passcode authentication for GlobalProtect desktop and mobile client connections using RADIUS, refer to the Palo Alto GlobalProtect instructions.This configuration does not feature the inline Duo Prompt, but also does not require that you deploy a SAML identity . . To check whether SAML authentication is enabled for firewalls managed by Panorama, see the configuration under Device > [template]> Server Profiles > SAML Identity Provider. This plugin helped me a lot while trouble shooting some SAML related authentication topics. This issue cannot be exploited if the 'Validate Identity Provider Certificate' option is enabled (checked) in the SAML Identity Provider Server Profile. This certificate can be signed by an internal enterprise CA, the CA on the PAN-OS, or a public CA. Configure SAML Single Sign-On (SSO) Authentication Configure Google Multi-Factor Authentication (MFA) Reset Administrator Authentication Reset Administrator Password Unblock an Administrator View Administrator Activity on SaaS Security API Create Teams (Beta) Configure Settings on SaaS Security API Collaborators Exposure Level No changes are made by us during the upgrade/downgrade at all. The initial saml auth to the portal is successful in the logsbut then auth to the gateway fails with the below information. auth profile with saml created (no message signing). This issue is fixed in PAN-OS 8.1.15, PAN-OS 9.0.9, PAN-OS 9.1.3, and all later versions. Configuring the 'Identity Provider Certificate' is an essential part of a secure SAML authentication configuration. 04:51 PM. If the web interfaces are only accessible to a restricted management network, then the issue is lowered to a CVSS Base Score of 9.6 (CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H). The Name value, shown above as adminrole, should be the same value as the Admin role attribute, which is configured in step 12 of the Configure Palo Alto Networks - Admin UI SSO section. The LIVEcommunity thanks you for your participation! Current Version: 9.1. Gophers and other rodents can prove to be a real nuisance for open sporting fields, and if you want to have an undisturbed game or event, our specialists will make sure that everything is OK. In the worst case, this is a critical severity vulnerability with a CVSS Base Score of 10.0 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:N). The SAML Identity Provider Server Profile Import window appears. I used the same instructions on Portal & Gateways, so same SAML idp profile. Enable Single Logout under Authentication profile, 2. If you are interested in finding out more about our services, feel free to contact us right away! Using a different authentication method and disabling SAML authentication will completely mitigate the issue. When you click the Palo Alto Networks - Admin UI tile in the My Apps, you should be automatically signed in to the Palo Alto Networks - Admin UI for which you set up the SSO. Users cannot log into the firewall/panorama using Single Sign On (SSO). Palo Alto Networks - Admin UI supports just-in-time user provisioning. This issue cannot be exploited if SAML is not used for authentication. On PA 8.1.19 we have configured GP portal and Gateway for SAML authentic in Azure. Configure SSO authentication on SaaS Security. For My Account. Configurebelow Azure SLO URL in the SAML Server profile on the firewall, Created On03/13/20 18:48 PM - Last Modified03/17/20 18:01 PM, GlobalProtect Portal/Gateway is configured with SAML authentication with Azure as the Identity Provider (IdP), Once the user attempts to login to GlobaProtect, the GP client prompts with Single Sign-On (SSO) screen to authenticate with IdP during the 1st login attempt, Below SSO login screen is expected upon every login, However, duringsubsequent login attempts, SSOlogin screen is not prompted during client authentication and user is able to login successfully (without authentication prompt)upon successful initial login, URL being used for SSO and SLO on the SAML IdP Server profile are the same when IdP metadata is imported from Azure. Once the application loads, click the Single sign-on from the application's left-hand navigation menu. If the user has an email address in a different domain than the one the PA is configured to allow, then the PA denies the . After hours of working on this, I finally came across your post and you have saved the day. 2023 Palo Alto Networks, Inc. All rights reserved. Last Updated: Feb 13, 2023. This issue affects PAN-OS 9.1 versions earlier than PAN-OS 9.1.3; PAN-OS 9.0 versions earlier than PAN-OS 9.0.9; PAN-OS 8.1 versions earlier than PAN-OS 8.1.15, and all versions of PAN-OS 8.0 (EOL). Send User Mappings to User-ID Using the XML API. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Palo Alto Networks thanks Salman Khan from the Cyber Risk and Resilience Team and Cameron Duck from the Identity Services Team at Monash University for discovering and reporting this issue. This issue is applicable only where SAML authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked) in the SAML Identity Provider Server Profile. Use Case: Configure Active/Active HA for ARP Load-Sharing with Destination NAT in Layer 3 Select SAML Identity Provider from the left navigation bar and click "Import" to import the metadata file. All Prisma Access services have been upgraded to resolve this issue and are no longer vulnerable. You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal. In the left pane, select SAML Identity Provider, and then select Import to import the metadata file. (SP: "Global Protect"), (Client IP: 207.228.78.105), (vsys: vsys1), (authd id: 6723816240130860777), (user: xsy@com)' ). c. Clear the Validate Identity Provider Certificate check box. . Server team says that SAML is working fine as it authenticates the user. No. The administrator role name and value were created in User Attributes section in the Azure portal. url. Version 11.0; Version 10.2; . I had not opened my garage for more than two months, and when I finally decided to completely clean it, I found out that a swarm of wasps had comfortably settled in it. Local database On the Select a single sign-on method page, select SAML. The Palo Alto Networks - Admin UI application expects the SAML assertions in a specific format, which requires you to add custom attribute mappings to your SAML token attributes configuration. Important: Ensure that the signing certificate for your SAML Identity Provider is configured as the 'Identity Provider Certificate' before you upgrade to a fixed version to ensure that your users can continue to authenticate successfully. - edited can use their enterprise credentials to access the service. palo alto saml sso authentication failed for user. Click Save. To configure and test Azure AD single sign-on with Palo Alto Networks - Admin UI, perform the following steps: Follow these steps to enable Azure AD SSO in the Azure portal. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Since you are hitting the ACS URL it would appear that the firewall is sending the request, but it isn't getting anything back from Okta. Go to Palo Alto Networks - Admin UI Sign-on URL directly and initiate the login flow from there. This website uses cookies essential to its operation, for analytics, and for personalized content. Instructions to configure a CA-issued certificate on IdPs are available at https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXP. In this case, the customer must use the same format that was entered in the SAML NameID attribute. This website uses cookies essential to its operation, for analytics, and for personalized content. (b) If the identity provider (IdP) certificate is a certificate authority (CA) signed certificate, then ensure that the 'Validate Identity Provider Certificate' option is enabled in the SAML Identity Provider Server Profile. This will display the username that is being sent in the assertion, and will need to match the username on the SP side. enterprise credentials to access SaaS Security. 09:47 AM with PAN-OS 8.0.13 and GP 4.1.8. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, https://sts.windows.net/d77c7f4d-d767-461f-b625-8903327872/\. We are a Claremont, CA situated business that delivers the leading pest control service in the area. The error message is received as follows. To check whether SAML authentication is enabled on a firewall, see the configuration under Device > Server Profiles > SAML Identity Provider. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, GlobalProtect Authentication failed Error code -1 after PAN-OS update, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Gateway certificate error when switching to SAML authentication, misleading IOS Notification - "Globalprotect Always-On mode is enabled. There are various browser plugins (for the PC based browsers, most probably not for the smartphone, so you need to test this from a PC). Failure while validating the signature of SAML message received from the IdP "https://sts.windows.net/d77c7f4d-d 767-461f-b625-8903327872/", because the certificate in the SAML Message doesn\'t match the IDP certificate configured on the IdP Server Profile "azure_SAML_profile". Configure the Palo Alto Networks Terminal Server (TS) Agent for User Mapping. In the Identifier box, type a URL using the following pattern: A new window will appear. Step 2 - Verify what username Okta is sending in the assertion. To eliminate unauthorized sessions on GlobalProtect portals and gateways, Prisma Access managed through Panorama, change the certificate used to encrypt and decrypt the Authentication Override cookie on the GlobalProtect portal and gateways using the Panorama or firewall web interface. In the Authentication Profile window, do the following: a. f. Select the Advanced tab and then, under Allow List, select Add. I'd make sure that you don't have any traffic getting dropped between Okta and your firewall over port 443, just to verify something within the update didn't modify your security policies to the point where it can't communicate. Followed the document below but getting error: SAML SSO authentication failed for user. Configure Kerberos Single Sign-On. The results you delivered are amazing! To configure Palo Alto Networks for SSO Step 1: Add a server profile. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Configure the Palo Alto Networks Terminal Server (TS) Agent for User Mapping . In this section, you'll create a test user in the Azure portal called B.Simon. Click Accept as Solution to acknowledge that the answer to your question has been provided. When I downgrade PAN-OS back to 8.0.6, everything goes back to working just fine. http://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.ht We have verified our settings as per the guide below and if we set allow list to "All" then it works fine. Many popular IdPs generate self-signed IdP certificates by default and the 'Validate Identity Provider Certificate' option cannot be enabled. 2023 Palo Alto Networks, Inc. All rights reserved. Any unauthorized access is logged in the system logs based on the configuration; however, it can be difficult to distinguish between valid and malicious logins or sessions. Any suggestion what we can check further? clsk stock forecast zacks; are 4th cousins really related 0 . The member who gave the solution and all future visitors to this topic will appreciate it! administrators. Contact Palo Alto Networks - Admin UI Client support team to get these values. auth profile ' Google-Cloud-Identity ', vsys 'vsys1', server profile 'G-Sui Environment PAN-OS 8.0.x version PA-200 Google Idp Cause The timestamp in Firewall must be synced with the time in Idp server Resolution Enable NTP server in Firewall Attachments Other users also viewed: Actions Print Attachments g. Select the All check box, or select the users and groups that can authenticate with this profile. It has worked fine as far as I can recall. Click on Test this application in Azure portal. Session control extends from Conditional Access. Configure Palo Alto Networks - GlobalProtect SSO Open the Palo Alto Networks - GlobalProtect as an administrator in another browser window. Additional steps may be required to use a certificate signed by a CA. In early March, the Customer Support Portal is introducing an improved Get Help journey. These attributes are also pre populated but you can review them as per your requirements. d. Select the Enable Single Logout check box. by configuring SaaS Security as a SAML service provider so administrators We are on PAN-OS 8.0.6 and have GlobalProtect and SAML w/ Okta setup. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000001V2YCAU&lang=en_US%E2%80%A9&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, "You can verify what username the Okta application is sending by navigating to the application's "Assignments" tab and clicking the pencil icon next to an affected user. In the SAML Identify Provider Server Profile Import window, do the following: a. Removing the port number will result in an error during login if removed. If so, Hunting Pest Services is definitely the one for you. When a user authenticates, the firewall matches the associated username or group against the entries in this list. Any unusual usernames or source IP addresses in the logs are indicators of a compromise. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Authentication: SAML IdP: Microsoft Azure Cause URL being used for SSO and SLO on the SAML IdP Server profile are the same when IdP metadata is imported from Azure Resolution 1. https://:443/SAML20/SP/ACS, c. In the Sign-on URL text box, type a URL using the following pattern: Azure cert imports automatically and is valid. The button appears next to the replies on topics youve started. Recently setup SAML auth to OKTA using the following; https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.html. b. Enable Single Logout under Authentication profile 2. If a user doesn't already exist, it is automatically created in the system after a successful authentication. The same can be said about arriving at your workplaceand finding out that it has been overrun by a variety of pests. Followed the document below but getting error:SAML SSO authentication failed for user. On PA 8.1.19 we have configured GP portal and Gateway for SAML authentic in Azure. This will redirect to Palo Alto Networks - Admin UI Sign-on URL where you can initiate the login flow. b. More info about Internet Explorer and Microsoft Edge, Configure Palo Alto Networks - Admin UI SSO, Create Palo Alto Networks - Admin UI test user, Palo Alto Networks - Admin UI Client support team, Administrative role profile for Admin UI (adminrole), Device access domain for Admin UI (accessdomain), Learn how to enforce session control with Microsoft Defender for Cloud Apps. On the web client, we got this error: "Authentication failed Error code -1" with "/SAML20/SP/ACS" appended to the URL of the VPN site (after successfully authenticating with Okta. An Azure AD subscription. XML metadata file is azure was using inactive cert. http://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.-for-Palo-Alto-Networks-GlobalProtect.ht. You'll always need to add 'something' in the allow list. where to obtain the certificate, contact your IDP administrator However, if your organization has standardized The attacker must have network access to the vulnerable server to exploit this vulnerability. The step they propose where you open the advanced tab and then click 'ok' does not work anymore by the way, you now must click add and either choose a user, group or all before being able to click OK. What version of PAN-OS are you on currently? Status: Failed Your business came highly recommended, and I am glad that I found you! In this tutorial, you'll learn how to integrate Palo Alto Networks - Admin UI with Azure Active Directory (Azure AD). SAML single-sign-on failed, . username: entered "john_doe@abc.com" != returned "John_Doe@abc.com" from IdP "http://www.okta.com/xxxx", SSO Setup Guides: Login Error Codes by SSO Type. If your instance was provisioned after Port 443 is required on the Identifier and the Reply URL as these values are hardcoded into the Palo Alto Firewall.

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